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The Dos and Don’ts of Starting a Business on Airbnb

Ava Roman Written by: Ava Roman
Mike Reyes Edited by: Mike Reyes
Last Updated September 13, 2023
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Looking to start a business on Airbnb? Airbnb has become popular for travelers looking for a place to stay and individuals looking to earn a passive income by renting out their properties. Whether you have an extra room or a vacation property, listing it on Airbnb can be a lucrative way to make money while giving travelers a unique and personalized lodging experience. However, Airbnb hosting success doesnโ€™t come without careful planning and consideration.

Why Airbnb?

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Airbnb has become popular worldwide for both hosts and travelers. There are over four million Airbnb hosts worldwide and over one billion guests.

For hosts, the prospect of starting a business and earning income with flexibility and control over their properties and the opportunity to meet a diverse array of people makes Airbnb an attractive option. Travelers tend to flock to Airbnb for affordability, authentic local experiences, personalization and the chance to engage with welcoming hosts who provide invaluable insights into their destination. The platform also celebrates the uniqueness of properties, unlocking the potential of staying in unconventional spaces.

The popularity of Airbnb only continues to surge, making it an excellent option for those seeking a passive income. It allows property owners to capitalize on their underutilized or unused spaces, transforming them into income-generating assets with minimal ongoing effort.

The platformโ€™s global reach ensures a steady influx of potential guests, increasing the chances of occupancy and revenue. The flexible hosting options also enable hosts to decide when and for how long they want to make their spaces available, providing complete control over their schedules.

The Dos of Starting a Business on Airbnb

People Discuss About Graphs and Rates

When listing your spare room or entire home on Airbnb, youโ€™ll want to take a few key steps to set yourself up for success.

Create an Outstanding Listing

Invest time and effort in creating an attractive and detailed Airbnb listing. High-quality photos, a compelling description and an accurate representation of your amenities are vital for attracting potential guests. Highlight what makes your property unique and showcase its best features.

Set Competitive Pricing

Research your local market and set a competitive price for your property. Consider factors like location, property size, amenities and security when determining your rates. You can adjust your prices based on demand and seasonality to maximize your income.

Provide Exceptional Guest Service

Prioritize excellent customer service. Promptly respond to inquiries and messages, accommodate your guestsโ€™ requests, accurately represent amenities and ensure your property is always clean and well-maintained.

Implement a Guest Screening Process

Establish a screening process for potential guests. This process can include requiring verified profiles, reading guest reviews from other hosts and communicating with guests before accepting their reservation. Ensuring a good fit between guests and hosts can lead to smoother stays.

Adhere to Local Laws and Regulations

Familiarize yourself with local laws and regulations governing short-term rentals. Compliance with zoning, permitting and tax requirements is crucial to avoid legal issues down the road. Consult with legal experts or local authorities if needed.

Offer Thoughtful Amenities

Go the extra mile with thoughtful amenities. Provide essentials like toiletries and Wi-Fi. Consider extras like local recommendations, a welcome basket or a guidebook to enhance the guest experience.

Know Who Youโ€™re Competing With

Do some research and find out what other hosts in your area are providing. You can gain insights into pricing strategies and guest preferences by identifying your competitors. This knowledge enables you to position your listing effectively and make informed decisions on how to stand out in the crowded marketplace.

Invest in Proper Security

Prioritize your guests’ safety and security. Install locks and alarms and have an emergency plan. Guests should feel safe during their stay, so ensure your property is well-lit and secure.

The Donโ€™ts of Starting a Business on Airbnb

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Just as you want to do a few things before listing your property, you should also note a few donโ€™ts.

Neglect Maintenance and Cleaning

Donโ€™t skimp on property maintenance and cleaning. A clean and well-maintained property is essential for positive guest experiences and reviews. Regularly inspect and maintain your property to keep it in top condition.

Overbook Your Property

Donโ€™t overbook your property or accept more guests than it can comfortably accommodate. Overcrowding can cause unhappy guests and potential damage to your property.

Discriminate Against Guests

Donโ€™t discriminate against potential guests based on race, religion, gender or other protected categories. Airbnb has strict anti-discrimination policies and violating them can result in consequences. Your guests should feel welcomed and respected during their stay.

Ignore Tax Obligations

Donโ€™t ignore your tax obligations. Airbnb income is generally taxable โ€” keeping accurate financial records and reporting your earnings to the tax authorities is essential. For example, long-term rentals are exempt from Unrelated Business Income Tax, but short-term rentals, like those of seven days or less, are subject to tax. Consult a tax professional to ensure compliance for your specific type of rental.

Skimp on Insurance

Remember to pay attention to the importance of insurance. While Airbnb provides a host guarantee and host protection insurance, itโ€™s wise to have your own insurance coverage to protect your property from unexpected incidents or damages.

Neglect Communication

Donโ€™t neglect communication with your guests. Clear and timely communication can prevent misunderstandings and ensure an enjoyable guest experience. Be responsive to messages and address any issues as soon as you can.

Become Complacent

Donโ€™t become complacent with your hosting. The market and guest expectations can change over time. Continuously evaluate and update your listing, amenities and pricing to stay competitive.

In the United States, 41% of hosts use the platform to navigate current prices and rising living costs. Consider using the platform for research to ensure youโ€™re always up to date with any trends in the market.

Earn a Passive Income

Be prepared to adjust your strategies, learn from experiences and stay informed about industry trends. Airbnb can be a great way to earn a steady income stream, especially as the industry continues to grow. If you know how to stand out from the crowd and position yourselves effectively, you can set yourself up for long-term success.

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